Do I need to book for passport or ID photos?
It helps, so you don’t wait. Order online and pick a time at checkout, or call +6011-1257 7896 to check we’re free. The photos are printed while you wait.
How do I send photos for printing or editing?
After you order, email them to foto.warna@yahoo.com with your order reference. Send the original files, not screenshots or photos sent through a chat app, which are made smaller.
When do I get my session photos?
You pick your photos on screen at the end of the session. We retouch them and send a download link, usually within 5 working days.
Can I collect my prints instead of delivery?
Yes. Choose collection at checkout and we’ll message you when they’re ready at the studio in Menara Manulife.
Can I change my session date?
Yes, free of charge if you tell us at least 48 hours before. See the Refund Policy for late changes and cancellations.
Will the passport office accept my photo?
We follow the size, background and head-position rules for the document you tell us. The office that issues it makes the final decision. If it rejects the photo for a reason we got wrong, we retake it free.